Our Housekeeping app

GoTickin is an advanced cloud-based solution that uses the latest technology to increase guest satisfaction and improve the service level of the hotel. With GoTickin you can easily assign tasks and follow the activity of the employees. This handy app offers advantages for many different disciplines in the hotel. Please find some examples per discipline.

Front desk:

  • Fully equipped dashboard with the current room status for all rooms
  • Monitor the cleaning tasks and change the priority of cleaning the room
  • Ensures that guests are not sent to a room that has not yet been cleaned
  • Instant notice of all the current ‘Do not disturb’ rooms

Housekeeping:

  • Personalized list per employee with allocated spaces
  • Report a technical problem to the maintenance department, with a description and photo if necessary
  • Gives a complete and up-to-date overviews of the cleaning process.
  • Availability to chat directly with reception, which drastically decreases the amount of calls

Maintenance:

  • Direct notification of incoming technical problems
  • Materials and finishing are accurately calculated
  • Detailed reports of already performed maintenance tasks and reported errors in real time

In summary, the GoTickin app provides so much more convenience for hotels managing maintenance and cleaning.